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Privacy Policy

Privacy Policy

Last Updated: August 2026

At Samo Media, we are committed to protecting your privacy and ensuring that your personal data is handled securely, ethically, and transparently in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection laws.

1. Data Controller

Samo Media (“we”, “us”, or “our”), headquartered in Eindhoven, The Netherlands, acts as the data controller for personal data collected through our official website (samomedia.nl) and in connection with our digital growth, software engineering, performance marketing, content production, search engine optimization, and application development services.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity and Contact Data: Full name, business email address, telephone number, business name, and job title provided when filling out consultation forms or messaging via WhatsApp.
  • Project and Commercial Data: Operational requirements, technical specifications, project briefs, and communication records exchanged during consultations and project execution.
  • Technical and Usage Data: Internet Protocol (IP) address, browser type and version, operating system, referral source, page views, session duration, and navigation paths collected through secure analytics tools.

3. Purpose and Legal Basis for Processing

We process personal data under the following GDPR legal bases and for the following purposes:

  • Contractual Necessity: To prepare quotations, execute service agreements, deliver custom engineering and marketing solutions, and provide continuous technical support.
  • Consent: Where you have explicitly opted into direct communications, newsletters, or inquiry submissions.
  • Legitimate Interests: To optimize website performance, safeguard our digital infrastructure, and maintain commercial relationship management.
  • Legal Compliance: To satisfy statutory bookkeeping, fiscal, and administrative obligations under European and Dutch laws.

4. Data Sharing and Third Parties

Samo Media does not sell, rent, or trade personal data. We disclose data solely to vetted service providers who assist our operations under strict confidentiality and GDPR-compliant data processing terms:

  • Cloud infrastructure and enterprise hosting providers based within the European Economic Area (EEA).
  • Communication channels including encrypted WhatsApp Business integration.
  • Certified legal, tax, and accounting advisors in The Netherlands where legally required.

5. International Data Transfers

All core customer data is hosted on secure European servers. Where third-party technical integrations involve cross-border transfers outside the EEA, we ensure adequate protection mechanisms such as standard contractual clauses approved by the European Commission.

6. Cookies and Analytics

Our digital platform utilizes essential cookies for website operation and privacy-friendly analytical cookies to assess user engagement. You can modify your cookie settings at any time directly within your web browser preferences.

7. Data Retention

We retain personal data only for the duration necessary to fulfill the operational purposes for which it was gathered, or to comply with statutory commercial retention obligations under Dutch tax law (typically up to seven years for fiscal records).

8. Your GDPR Privacy Rights

Under European data protection legislation, you are entitled to exercise the following rights free of charge:

  • Right of Access: Request confirmation and copies of your personal data held by us.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure: Request the deletion of your data where legal retention grounds no longer apply.
  • Right to Restriction and Objection: Object to processing based on legitimate interests or request processing limits.
  • Right to Data Portability: Obtain your data in a structured, commonly used, and machine-readable format.

To exercise any statutory rights, please email our privacy team at info@samomedia.nl.

9. Supervisory Authority

If you believe our data processing practices infringe applicable data protection legislation, you possess the legal right to submit a formal complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

10. Contact Us

For inquiries regarding this Privacy Policy or our data protection measures, please reach out to Samo Media: